ActiveCampaign
Streamline marketing, automate workflows, and personalize customer engagement.
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ActiveCampaign
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Spotlighted by
15
creators

ActiveCampaign is a versatile marketing automation platform loved by small businesses and enterprises alike. It combines email marketing, CRM capabilities, and sophisticated automation tools to help companies create personalized customer experiences.

The platform excels at delivering emails effectively while offering advanced segmentation, tagging, and workflow automation features. With over 850 third-party integrations and comprehensive reporting tools, ActiveCampaign enables businesses to streamline their marketing efforts and track campaign performance with precision.

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Key features
Advanced automation builder for complex workflows
AI-powered predictive sending for optimized timing
Dynamic content personalization based on behavior
Toksta's take

ActiveCampaign excels in email deliverability, advanced automation, and robust personalization, making it a strong choice for businesses looking to optimize customer engagement. Its seamless integrations with over 850 apps, like Shopify and WordPress, further expand its functionality. The intuitive interface and responsive customer support are welcome touches, especially for smaller teams navigating complex marketing tasks.

Conversely, the steep learning curve for its automation tools could deter users without the time or resources to master them. While the features justify the cost for those who maximize its potential, pricing may be prohibitive for startups or smaller operations. Overall, ActiveCampaign is a powerful solution for businesses ready to invest in sophisticated workflows but less ideal for beginners seeking simplicity.

ActiveCampaign
 Reddit Review
  8  threads analyzed    79  comments    Updated  Aug 06, 2025
Neutral Sentiment

What Users Love

Common Concerns

  • Praised for its advanced automation capabilities, behavioral triggers, and superior "flows" compared to competitors.
  • Considered a good choice for expert marketers who can leverage its deep feature set.
  • It integrates well across many platforms and is good for deal/pipeline management and customer tracking.
  • Offers custom fields and allows the use of affiliate links, which some competitors restrict. One user noted it's good at removing bot clicks and Apple opens from reports.
  • Multiple users complained that the platform is slow, not intuitive, and has a bad overall UI/UX.
  • The email builder is criticized for being inflexible, having "ugly" templates, and a slow image upload process.
  • The pricing model, which charges by the number of contacts, becomes very expensive for users with large lists.
  • A user with a large list cited a lack of support as a reason for leaving the platform.
  • While some praise its features, others find it "bloated," suggesting it can be overwhelming or has features that are not well-implemented.

ActiveCampaign

Pricing Analysis

Tiered pricing based on the number of contacts and features, with four main plans.

From $15/month

Medium
  • Pricing scales with the number of contacts, making it flexible for growing businesses.
  • Four plans (Lite, Plus, Professional, Enterprise) with increasing feature sets.
  • Higher-tier plans include advanced features like CRM, sales automation, and machine learning.
  • Enterprise plan offers custom pricing and dedicated support services.
  • Positions itself as a marketing and sales automation platform, with pricing that scales from small businesses to enterprise clients, differing from the per-user model of many CRMs.
14-day free trial
Updated Aug 06, 2025
Spotlighted by
15
creators
Growth tip

Use ActiveCampaign's tagging feature in conjunction with its automation workflows to create hyper-personalized email sequences for different customer segments; for instance, tag users based on product interest gleaned from website behavior (using ActiveCampaign's website tracking) and then trigger automated email series that showcase related products, driving targeted sales and increasing conversion rates.

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