Gist is an all-in-one growth software designed to streamline marketing, sales, and customer support efforts for SaaS businesses. This platform seamlessly integrates essential tools like email marketing, live chat, chatbots, and a knowledge base, enabling businesses to manage customer interactions throughout their entire journey. Gist's live chat and chatbot features facilitate real-time engagement and lead qualification, while its email marketing capabilities offer professionally designed templates and advanced personalization options. With CRM functionality, automation tools, and event tracking, Gist empowers businesses to visualize sales pipelines, automate marketing campaigns, and gain valuable insights into customer behavior. Its user-friendly interface, responsive support, and mobile apps ensure teams can manage customer interactions efficiently from anywhere.

We're big fans of Gist CRM. The feature set to price ratio really is unbeatable compared with any other CRM we have reviewed. The free plan is especially impressive, giving you two user seats and access to a range of incredible features spanning marketing and customer support.
The interface is clean and easy to use. If you're familiar with Intercom you'll be right at home with Gist. It would be polite to say they've been heavily influenced by Intercom's design language. On higher price plans the feature set is even more vast. Everything from your knowledge base, workflow automation, email campaigns, customer service inboxes, live chat and event tracking can be powered by Gist. It's perfect for smaller businesses needing a fully featured CRM on a budget.

We loved it so much we use it at Toksta. Tip!

Use Gist's chatbots to qualify leads and trigger targeted follow-up emails by setting up custom chatbot flows that ask relevant questions and directing qualified leads to a specific email campaign. This will enable your team to automate the lead qualification process, freeing up time to focus on high-value tasks and increasing the likelihood of converting leads into paying customers.

By integrating Gist's chatbots with its email marketing capabilities, you can create a seamless handoff from initial engagement to targeted nurturing, all while maintaining a personalized touch. This proactive approach will not only enhance the overall customer experience but also drive conversions and revenue growth for your SaaS business.